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eBay Customer Service is available: Monday - Friday 6:00am to 6:00pm PST and Saturday -Sunday 7:00am to 12:00pm PST Returns Contact Us home & indoor health & beauty musical instruments commercial sports & fitness tools & hardware outdoor & garden view categories Automotive Commercial Equipment Health & Beauty Home & Indoor Misc Musical Instruments Outdoor & Garden Pet Supplies Commercial Sports & Fitness Tools & Hardware Multi Purpose Aluminum Ladder Folding Step Ladder Extendable Heavy Duty Shipping is Free. All orders are shipped out via FedEX Home, Ground, and USPS Priority Mail. All US lower 48 state orders ship out within 2-3 business days if payment is received by 12:00 P.M. Pacific time. Tracking numbers will automatically be emailed same day. We only ship to the Lower 48 States. We also don't ship to FP, APO, or PO Boxes. None of our products are drop shipped. We warehouse and ship all of our products. We accept the following types of payments: Visa, Mastercard and Discover (through PayPal), PayPal Payment in full is expected within 4 days of the closing of the auction. California buyers please add 8.0% sales tax. Thank you. 1. All items may be returned for any reason within 60 days. All items may receive a complete replacement unit, replacement parts, or a partial refund should the item become defective within 60 days of the purchase date. 2. If an item is received damaged, defective, or not received please contact us via email or eBay messaging within 7 day of receipt to submit a claim for a complete replacement unit, replacement parts, a partial refund or full refund of purchase price. Best Choice Products may require pictures or video of defective/damaged items to issue a full refund. 3. All returned items will not be charged a restocking fee. Items returned must be in their original packaging and all accessories in the original shipment must be included. All returns require an RA (Return Authorization) number which will be given by a Best Choice Products customer service representative when the return request is submitted. 4. All returns are shipped back to a Best Choice Products Return Center at the customer’s expense. Please note that it is at the company’s discretion to decide if the item may be returned to a Best Choice Products Return Center. Unauthorized returns may not be accepted. Once your claim is processed and approved, please allow 5-7 business days for the request to be completed. If a replacement unit or replacement parts are requested, please be aware that the fulfillment timeframe is based on product availability. Best Choice Products 5642 E. Ontario Mills Pkwy Ontario, CA 91764 Office Hours Monday - Friday 6:00 A.M. - 6:00 P.M. PST and Saturday - Sunday 7:00 A.M. - 12:00 P.M. PST All e-mails will be responded to within 24 hours. featured items © 2015 Best Choice Products

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