Dear Valued Customer,
We are no longer entertaining the bait and switch crowd.
This means we have taken the steps necessary to protect ourselves from such
negligent transactions. Products that are factory sealed will be sent out
untouched, and pictures will show the exact item in question. For all products
that are new, but there packaging may have been damaged, we will be opening
these items to make sure all parts are included and detailed pictures will be
included of all parts. Both eBay and PayPal have told us to make these terms
visible to our customers.
Customer service is our top priority! Please be sure to read
the description thoroughly to make sure that this is the item you want before
making a purchasing decision. If you have any questions about this item, please
contact us via eBay messages before placing your order. We make every effort
possible to accurately describe and depict the items. Please be aware that
slight variations in color may be due to differences in lighting and computer
monitor resolutions. All items are in stock at the time of listing; however, in
the unlikely and unforeseen event that we are unable to fulfill your order, we
will notify you as quickly as possible and offer you a 100% refund on your
purchase. Thank you for shopping with us. We appreciate your business!
Some items in my store may show minor signs of shelf wear
and/or price sticker gumminess. Thanks for looking!
PayPal is our preferred method of payment. If you do not
have a PayPal account, all major credit cards are gladly accepted through
PayPal as the payment processor. PayPal offers great buyer and seller
protection. Your order will be processed pending receipt of cleared payment
through PayPal. Sales tax may be charged depending on your location.
We provide fast, free shipping. Most items are shipped
within 1-3 business days of receiving cleared payment. We ship to the lower 48
contiguous United States only. We do not ship to P.O. Boxes or APOs. For select
items, we ship internationally through eBay’s
Global Shipping Program. We do ship most of our smaller items
internationally using eBay’s Global Shipping Program. If ordering electrical
items outside of the U.S., please note that they will come equipped with a
standard U.S. voltage plugs. You will need a suitable adapter to use the item
in your country. Certain restrictions apply. Standard or Economy Shipping is
ALWAYS FREE! You will be notified via eBay messages as soon as your items ship.
Special Notice for Freight Items: If an item ships via Freight (Truck)
Delivery, a valid phone number will be required so that we can contact you to
schedule delivery. The item may be delivered with curbside delivery. An adult
signature will be required. Please be sure to have available help on hand to
assist you with moving the item to the desired location in or outside of your
home. Freight items must be inspected upon delivery. In the unlikely event that
damaged is observed, you MUST refuse delivery and note the damage on the
shipping receipt and send it back via the Freight carrier. Returns will not be
accepted on Freight items after they have been delivered, inspected, and the
driver has left the premises.
New item, no returns.
CANCELLATIONS - If you have purchased an item by mistake you must submit an
order cancellation request within one hour of purchase. There is no guarantee
we will see it.
Return Policy: We will work with you if you are honest and
do not open returns for the wrong reason. If the item is marked No returns it
is ineligible for return. Buyer is responsible for return shipping in most cases.
If we provide “FREE” shipping our cost on shipping will be deducted from the
refund, approx. $2.50-$15.00. New item
returns must be in original packaging unused and in NEW condition. We suggest
you thoroughly view the item. Read the full description and view all photos
prior to purchase. If you are unsure or pictures are unclear, please request
more photos and we will send them to you.
Personal hygiene items cannot be returned if opened for health reasons. If you truly are unhappy with an item for whatever
reason even if you just don’t like it as much as you thought, you would we will
work with you. Online purchasing can be difficult because you don’t get to
touch and feel the item. When you open a return case with eBay just be honest
or choose “change of mind” as the reason. You pay the return shipping we will
cover the original shipping and everything will be fine. If, however you open a
return for false reasons we will not be so willing to help and we will charge a
restocking fee along with deducting the full original shipping cost. As long as
we get the same item we sent back in the same condition and we can re-sell it
there will be no issues. Please do not open returns under “item not described
correctly” or other false reasons. This hurts our account and we will not be so
willing to accept returns. You agree to this return policy by making a
purchase. ALL of our items are marked and archived with all serial numbers and
other identifying features. If you plan on returning anything other than what we
sent you, we will open a case with eBay and have you suspended for fraud.
Please do not tamper with our open electronics or tools. Thank you. Contact
with questions we are very customer service oriented and will make you a
Please do not send
messages with offers. Per company policy we only sell items through eBay at the
current posted price.
We’re sorry, but we do not honor product exchange requests.
If you need to exchange an item received, you will need to go through the
normal returns process identified in our returns section and then order the
correct item, if it is still available. Orders are processed immediately and
dispatched to fulfillment as soon as they are received. For this reason, we are
typically unable to honor cancellation requests. If you need to cancel the
transaction, please contact us as soon as possible and we will attempt to
cancel the order. If the order has gone too far through the fulfillment
process, we will be unable to cancel. In that event, you would need to wait
until you receive the item and go through the normal returns process as
mentioned in the returns section of our policies.
If you have an eBay
rating of less than 10 you must contact us before bidding or buying any of your
items. If you have an eBay rating of less than 10 and purchase from us we
reserve the right to cancel the order.