If not satisfied, please let us know and you can return it in original or re-sell condition via air registered mail within 30 days of your receiving the item for a free exchange or refund. Applicable freight fees plus a 20% restocking fee will be deducted from your refund in cases where you have changed your mind and wish to return your product.
Autojare International does not accept change-of-mind refund for products which has been used under unsalable conditions with free from manufacturing defects or faults.
Please note a valid trackable tracking number is required for all eligible return item
Exchange for a higher/lower value of products
If you changed your mind or you purchased a wrong item, and wish to exchange the product to a higher or lower value of goods. You can send back the products in original conditions and package, depending on the complexity of the case, we may require you to cancel the original orders or pay (or being paid back) for the difference in order to complete the exchange. Please note you will need to pay for the return postage fees.
Defects, faults or wrong item
Where products were defected or you have received the wrong products, and products were required to be sent back, Autojare International will pay for the returned postage. Please contact us if you would like to make a claim. Please see our warranty section for more information.