Max Warehouse operates world-wide to satisfy the needs of online customers. We aim to provide excellent customer service, quality, dependability, and competitive prices with our growing product line which includes more than 80,000 items. We provide quick order fulfillment, and varied shipping methods.
We accept payment by: Paypal. Max Warehouse charges sales taxes in the Sates of California and Florida
At Max Warehouse we make shipping easy and understandable. We gladly ship to all 50 states in the USA and process orders as quickly as we can, normally within 1-3 business days. Actual shipping times vary between 1-5 business days. Most often, the total time to receive your order is 2-8 business days. We normally ship using services offered by DHL, Fedex, UPS or USPS. Standard shipping usually takes 3-5 business days.
We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we will be happy to help.
At Max Warehouse, our goal is to make sure customers are completely satisfied with their purchases. We will gladly accept returns goods that are returned in new condition and original packaging, within 30 days from the receiving date. Refunds cover the cost for the product only and do not include shipping charges. The cost of return shipping is not included. We reserve the right to refuse refunds on personal use products for any reason.
For voluntarily returned items that are opened or used, there is a 15% restocking fee. Special orders (in excess of $500.00) are subject to a 50% restocking fee.
In the unfortunate event that we have provided you with an incorrect, damaged or defective item, we will provide a return shipping label.
Any refund for an undamaged package that is refused or deemed undeliverable by the carrier will be deducted a 15% restocking fee and the cost of shipping the package both to the customer and returning it to SJS Commercial.
Please call SJS Commercial Customer Care to arrange for the return of products ordered.
RETURNS OF ITEMS DAMAGED DURING SHIPPING, DEFECTIVE ITEMS, OR WRONG ITEMS RECEIVED:
Please examine the box and all contents for any signs of Defective or Damaged products immediately upon receipt of shipment. If possible, please inspect for damage at the time of delivery, refuse any packages that are damaged, and notify SJS Commercial Customer Care. SJS Commercial will replace any damaged or defective items that do not carry a manufacturer's warranty. Replacements and exchanges for items under warranty must be provided by the manufacturer. If you require assistance in utilizing the manufacturer?s warranty, please reach out SJS Commercial Customer Care, as we are happy to assist you in this process.
To request a return, you may contact us through the following channels:
1. Send us an eBay message and we will get back you within 24 hours.
CHANGING OR CANCELING YOUR ORDER:
You may be able to cancel your order within 1 hour after it was placed. After that time, an order will not be canceled once it has been submitted. Your order will be shipped and the tracking information will be uploaded 24-48 hours after it was placed.