Welcome to our ebay store. Panda-9966 is committed to providing each customer with the outstanding customer service, the highest quality products and a comfortable, secure shopping environment online. Our products are supplied directly from the manufacturer so that it can enable us to offer quality product with best price for you.
All our products have been done strictly quality inspection & test by our QC Team. Meanwhile,all items have been checked by customs and paid customs duties before they shipped to our USA warehouse. Please rest assured to purchase. If any defective products you received, please contact us, a refund or replacement will be processed.
Deliver lead time is significantly shorter as our shipping department is located in Ohio(Our USA Warehouse), United States; All US lower 48 state orders will be handled same day if payment received by 12:00 P.M Pacific Time. Tracking numbers will automatically be updated same day.
We strive for 100% customer satisfaction! 100% customers satisfaction guarantee,if you have any issue, please do not hesitate to contact us, we will work hard to solve your problem.
We will be greatly appreciated your positive feedback and five star DSRs on eBay.If you are not satisfied with your purchase, please do contact us before leave negative feedback. We will spare our efforts to solve your problem. It's our commitment to providing you enjoyable shopping experience.
1.We accept PayPal only
2.All payments must be received within 10 days after auction won
3.Non-pay bidder will get a negative feedback and an unpaid alert from eBay
4.E-checks via Paypal will be hold until it is cleared
Free Shipping within the 48 States. We ship within the United States only. The term EXCLUDES the states of Alaska, Hawaii and all off-shore U.S. territories and possessions such as Puerto Rico, Guam and Virgin Islands. We do not ship to APO and FPO.
Delivery Time: 3-7 business days (Varies by Destination)
Shipping Carriers are responsible on the delivery time. If you have any questions or problems with delivery, please contact carrier directly
Standard Order Processing time:
All items will ship within 24 hours (Monday - Friday).
Payment cleared/received on Friday will be shipped on the next business days (Monday or Tuesday)
We are not responsible for carrier transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods or in climate weather conditions, and that delivery times frames will need to be extended for any processing time frames in excess of 1-2 business days.
Replace/return are available if buyers receive wrong/damaged/defective items.
For replacement or return , buyer should keep the item in acceptable packing.
Before replace or return ,buyer should submit proof to us by pics if possible.
Please keep in mind that spending time before purchasing the part to confirm it is indeed exactly what you need can help prevent you from ordering the wrong part.
Anyway ,by nice communications ,we can find a way to make you satisfied
Shipping damage is any item/package suspected of being broken or damaged in anyway during the shipping process. We purchase full insurance for this, however the damage must be reported to us within 3 days of receiving the package.
Via eBay message system, you will get our response as soon as it is read.
Please send all correspondence through the ebay messaging system. All Technique questions, must be asked via ebay message.
Message will be applied during business hours: 9AM to 6PM Pacific Time. Monday to Friday only (excluding Holidays). After hours messages will be replied on the next business day.