We accept payments by any of the following methods:

Paypal

Please pay as soon as possible so that we can post your product to you sooner!

If you need to cancel an order or make any changes to it, please contact our Customer Care Department as soon as possible. We can't cancel an order once it has shipped, so the sooner you call the better our chance of catching the order in time. If we can't make the change or cancellation before the order ships, you may need to return the item, which would fall under our standard return policy.

We offer FREE shipping on all orders!

Your order will be dispatched within 3-5 working day of receiving payment (Monday-Friday) and you should expect to receive it 3-8 days after dispatch 

Need your item fast?  We offer faster shipping methods for your convenience available upon checkout!

In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.

Please make sure your shipping address is correct and accurate before completing your checkout. We are not responsible for incorrect or undeliverable addresses and can ONLY ship to the address you provide us in your order.

In the unlikely event that the item is sold out or on back order, we will issue a full and immediate refund. 

Currently, we offer Free Shipping to physical USA addresses located within the 48 contiguous states of America.  

we ship to APO/FPO addresses, Alaska and Hawaii and international.

we do not ship to PO Boxes, 

Thank you for your purchase!  

Samis Shop is committed to providing each customer with the highest standard of customer service. We have outlined below our Standard Return and Damaged and Defective Items policies. If you have any questions or concerns about these policies, please contact our Customer Care Department.

Standard Returns:

All  items sold on the eBay Marketplace BY Samis Shop are returnable within 30 days of delivery for a refund of the full price of the item minus the return shipping costs. If the purchase was sent with "free shipping" the original shipping costs will also be deducted from the refund. Returned items must be in new condition and in the original packaging.

Please note that if an item is received in less than new condition, a 50% restocking fee will be charged. Refunds will be processed within 5 business days of receipt.

There are a few exceptions to this policy:

Grocery Items
Health & Beauty Consumables
Pet Food
HazMat Items
Power Tools
Items with Lithium Batteries
Furnace Filters
Chimney/Stove Pipes & Flashing
Bulk Bagged Granular Products (e.g. rock salt, sand, cat litter, etc)

Damaged, Defective or Incorrect Items:

First of all, we're sorry that happened. Let us help you in every way we can​​​​​​​

Please let us know within 5 business days of receipt if the item you received is damaged, defective or incorrect. Photos of defective or damaged items are likely required. Some items may need to be returned. In that case, a prepaid label will be sent. Your Customer Care Specialist will guide you through the process.  Items that are defective may be covered under a warranty. Depending on the situation, we may provide you with the Manufacturer's Contact Information to seek a replacement.

Additional Notes: 

After 30 days, all warranties are the responsibility of the original manufacturer. Samis Shop makes no additional warranty implied or assumed, other than those of the original manufacturer unless otherwise noted.

This was great arrived very quickly. I would highly recommend for purchases!!!! t***r ( 55★)
Eastman 41045 6 Ft. Dishwasher Kit (#162355058988)

As described!!!! Just what I needed!!! I recommend this seller!!!!    t***h (845★)
CLC Rain Wear R23010 Over The Sock Black PVC Men's Rain Boot, Size 10 (#162423690329)

Awesome seller!! Super fast shipping, great price, and great product!! A++++ 😀    e***e (163★)
OXO Good Grips Dish Brush Replacement Brush (#162223229738)